Practice Management News and Education

CAP provides a 24/7 Hotline to assist members with reporting and/or obtaining information related to such activities as notice of intent to sue and general risk management and patient safety guidance. 

CAP is pleased to offer access to the Patient Experience Survey Program, a new high-performance, cost-effective online survey platform that quickly and precisely reports what patients think of you, your staff, and their overall appointment experience.

Cyber attacks have become an ever-increasing threat and potential disruption to physician practices. It is essential for physicians and groups to regularly assess the strength of the safeguards that protect patient and business data. 

The Cooperative of American Physicians, Inc. is pleased to offer its members a $100 discount for the Chief of Staff Boot Camp®, taking place January 22-23, 2016, in Santa Monica and February 26-27, 2016, in New Orleans.

CAP wants to help you take control of your patient satisfaction data.

Today, it is increasingly common for patients to find their physicians online. Creating a positive online presence can be one of the easiest ways to market your practice and make a lasting impression on potential patients.

CAP member physicians often share in Hotline discussions that patients have asked to record informed consent discussions prior to surgery, medication instructions, and post-op or discharge instructions. Should audio or video recordings be allowed in the physician's office? And if so, where should the line be drawn?

Medical waste disposal is expensive, hard to recycle, and creates more environmental impact. Here are some best practices for medical waste disposal.

Effective July 1, 2015, all RCFE facilities are to maintain their own liability insurance. California AB 1523 requires all residential care facilities for the elderly to maintain their own liability insurance in an amount of at least $1,000,000 per occurrence and $3,000,000 in the annual aggregate to cover injury to residents or guests caused by the negligent acts or omissions to act of, or neglect by, the licensee or its employees.