CAP provides a 24/7 Hotline to assist members with reporting and/or obtaining information related to such activities as notice of intent to sue and general risk management and patient safety guidance. The dedicated number of 1-800-252-0555 offers three options to select from to expedite response to your call: 1) to report a notice of intent, law suit or 90 day notice 2) to obtain routine risk management advice on how to respond to a subpoena for records or terminating care 3) for immediate assistance with an adverse patient outcome. The resources listed below have provided answers to many of the frequently asked questions by CAP members when calling the Hotline.
Medical Board of California: The mission of the Medical Board of California is to protect health care consumers through the proper licensing and regulation of physicians and surgeons and certain allied health care professions and through the vigorous, objective enforcement of the Medical Practice Act, and to promote access to quality medical care through the Board's licensing and regulatory functions.
www.mbc.ca.gov
Corporate Practice of Medicine:
www.mbc.ca.gov/Licensees/Corporate_Practice.aspx
Scope of Practice:
Registered Nurses, Nurse Practitioners, Certified Nurse Midwives, Nurse Anesthetists, Psychiatric/Mental Health Nurses, or Clinical Nurse Specialists:
www.rn.ca.gov/ (California Board of Registered Nursing)
www.rn.ca.gov/regulations/practice.shtml (Practice information)
Physician Assistants:
www.pac.ca.gov
Medical Assistants:
www.mbc.ca.gov (Medical Board of California)
Cosmetologists, Estheticians, and Barbers:
www.barbercosmo.ca.gov (California Board of Barbering and Cosmetology)
California CURES/PDMP:
https://oag.ca.gov/cures
California Interpreter Resources:
www.courts.ca.gov, select Programs, select Language Access
Americans with Disabilities Act:
www.disability.gov/americans-disabilities-act/
HIPAA Related:
California Medical Association www.cmanet.org
U.S. Health & Human Services, Office for Civil Rights: www.hhs.gov/ocr/hipaa
Authored by
Jackie Gellis, MHA, RN
CAP Senior Risk Management & Patient Safety Specialist
If you have questions about this article, please contact us. This information should not be considered legal advice applicable to a specific situation. Legal guidance for individual matters should be obtained from a retained attorney.