Careers at CAP
Our dedicated employees are the essential element to CAP’s success. For over 50 years, this team of well-trained professionals with a commitment to excellence has helped deliver to our member physicians an unparalleled quality of products and services. Our corporate culture and collegial collaboration of minds and efforts is unmatched.
Our comprehensive benefits package includes medical, dental vision, life, AD&D, LTD, 401(k) with employer match, PTO and separate sick time, and paid holidays. Join CAP’s workforce and make your contributions to our team.
CAP and Schmid & Voiles are seeking two Litigation Attorneys, one based in our Los Angeles headquarters and one based in our Orange County office. The incumbent will be responsible for all aspects of case management, with the exception of presenting cases at trial and arbitration. An experienced attorney with in-depth knowledge of medicine, law and issues related to medical malpractice litigation with the skill to develop effective case strategy.
Essential Duties and Responsibilities:
- Work with the trial attorney and actively participates in: Formulating discovery and investigation strategy
- Obtaining concurrence with Claims Specialist on defense preparation
- Preparing pleadings
- Preparing and responding to discovery
- Attending court appearances
- Preparing lawsuits for trial/arbitration
- Preparing motions as requested
- Share knowledge and information with all attorneys
- Ensure cost effective work-up and overall defense of assignments
- Respond to “hotline” inquiries from the Claims Department
- Assist trial/lead attorneys with preparation of reports to Claims at all stages of litigation to ensure timely reporting and completion of case work-up
- Comply with the Defense Attorney Guidelines
- Represent CAP/MPT physicians at deposition in “Depo-only” cases
Education and/or Experience:
- J.D. Degree
- Minimum 3-6 years medical malpractice litigation experience
Other Skills and Abilities:
- License to practice law in California
- Ability to work independently
- Ability to mentor, train, and build team enthusiasm among staff counsel
Salary range: $180,000 - $230,000 Annually (Depending on Experience)
Forward cover letter and resume to HR@CAPphysicians.com
Know anyone interested in this position? Refer them to capphysicians.com/about-us/our-company/careers#litigation-atty.
Schmid & Voiles, the dedicated law firm for the Cooperative of American Physicians, Inc. seeks a Legal Secretary to perform diverse secretarial duties in support of the Legal Department, in Walnut Creek.
Essential Duties and Responsibilities:
- Maintain attorney(s) calendar book and tickler system
- Schedule meetings with clients, experts, attorneys and co-counsel and schedule court appearances
- Review and re-index mail in OnBase for review and action by attorney and calendaring of same
- Compose correspondence and memos to request or provide information
- Contact clients to obtain desired information as requested by attorneys
- Maintain electronic confidential legal files and ensure that each file is organized and documented regarding activity
- Prepare discovery, pre-trial and trial documents for filing with court
- Schedule, calendars and coordinate all aspects of discovery initiated by plaintiff(s) and defendant(s)
- Provide legal secretarial support on either short- or long-term assignments
- Answer and screen telephone calls
- Transcribe dictation and/or type from handwritten material or rough draft copy, including correspondence relating to litigation (pleadings, court forms, reports, summaries, releases, etc.)
- Assist and provide back up for other secretaries
- Maintain current knowledge of court rules
- Perform additional tasks
- Participate in department and company projects
Education and/or Experience:
- High school diploma or GED
- 7 years of defense trial, litigation experience in a similar industry
- 3 years recent California Civil litigation experience
- Trial preparation experience a must
Other Skills and Abilities:
- Good organization and communication skills
- Thorough knowledge of court procedures
- Strong initiative and ability to work independently
- Computer literate – proficient in MS Word; knowledge of case management software; type 70+ wpm
Salary Range: $75,000 - $92,000/year
Forward cover letter and resume to HR@CAPphysicians.com
Know anyone interested in this position? Refer them to capphysicians.com/about-us/our-company/careers#legal-sec-iii.
Seeking three Trial Attorneys, one for each of our offices in our Los Angeles, Orange County, and Walnut Creek. Responsible for all aspects of case management, including trial and arbitration. A seasoned advocate with effective courtroom skills and in-depth knowledge of medicine and malpractice litigation.
Essential Duties and Responsibilities
Represent CAP physicians, hospitals or entities covered by MPT or CAPIC in medical malpractice lawsuits as the lead trial and arbitration attorney; prepare and successfully try and arbitrate cases
Formulate creative discovery and investigation strategy
Obtain concurrence with claims specialist on defense preparation and ensure cost-effective completion
Prepare pleadings and respond to discovery
Attend court appearances as required or by court call
Responsible for compliance with the Defense Attorney Guidelines by all legal staff working on assigned cases
Ensure timely reporting of information/status to claims and client at all stages of litigation
Effectively lead a team
Client Relations
By philosophy and example, demonstrate to all involved that client service and satisfaction are a priority
Excel in gaining recognition for client satisfaction. Work well in difficult, emotionally charged situations while maintaining a calm demeanor/composure
Constantly seek feedback from clients to provide a positive working relationship between the clients and the firm
Review, respond to, and resolve all client complaints/concerns to ensure client satisfaction
Perform other duties as assigned
Education and/or Experience:
J.D. Degree
Minimum 8 years medical malpractice or civil litigation experience
Other Skills and Abilities
Licensed to practice law in California
Ability to lead and motivate others on the team to accomplish research, investigation, and trial preparation responsibilities
Ability to mentor, train and build team enthusiasm among staff counsel
Ability to assist as second chair in trials and arbitrations and in appropriate cases to take the lead as trial and arbitration counsel.
Ability to work independently
Physical Demands
Visual and hearing acuity to perform job related functions; ability to operate pertinent office equipment related to position including manual dexterity to operate computer keyboard. The employee must occasionally lift and/or carry up to 50 pounds.
Salary Range: $180,000 - $230,000 Annually (Depending on Experience)
Send cover letter and resume to HR@CAPphysicians.com
Know anyone interested in this position? Refer them to https://capphysicians.com/about-us/our-company/careers#trial-atty
The Membership Services Coordinator performs customer service functions to external and internal customers via phone and electronic means including, but not limited to, email and Microsoft Teams application, in addition to administrative and technical support to Membership Services Account Managers, Director, and Vice President.
Essential Duties and Responsibilities
Provide technical assistance to account managers, service MPT members, their entities and management teams, and to Cooperative of American Physicians Insurance Company, Inc. (CAPIC) brokers:
Maximize availability to take calls from Members and answer questions within level of knowledgebase and authority
Provide customer service support to members, their support staff, or management teams explore and discuss tailored solutions and verify understanding and satisfaction
Respond to billing, assessment, and other financial inquiries
Handle overflow calls from other departments
Provide technical support related to www.CAPphysicians.com (e.g., Members Only, CAP Privileges Online)
Exercise reasonable judgment for the appropriate transfer of phone calls above a predetermined level of authority
Triage claims reporting in accordance with approved procedures, as well as risk management and patient safety hotline calls per appropriate guidelines; follow prepared scripts to respond to requests for information, documents, and questions; enter information into CAP’s designated Client Relationship Management (CRM) system
Review and evaluate Coverage Update Forms (CUF) with emphasize on material changes reported by members
Process special applications and status changes; Employee and Other Related Physician (ORP) Applications for review and approval by Account Managers; Locum Tenens requests within authority level
Update special conditions and/or waivers in the CAP’s CRM system and member records in the CAP’s CRM system in accordance with policies and procedures
Continuously, monitor OnBase workflow queues and inbox, emails, physical inboxes, Microsoft Teams postings and conversations
Provide support to VP of Membership Services for projects as needed
Perform other duties as assigned
Education and/or Experience:
- High School diploma or GED
- College degree preferred
Two years customer service experience in the insurance industry, healthcare field, or equivalent combination of education and experience
Other Skills and Abilities
Excellent communication and organizational skills (oral and written)
Professional phone etiquette
Ability to handle multiple tasks simultaneously
Proficient in Microsoft Word, Excel, Outlook, and Teams.
Ability to work both independently and as a team
Salary Range: $46,000/year - $60,000/year
Apply directly at https://recruiting.paylocity.com/recruiting/jobs/All/35dd981f-0dbf-4b80-9128-ea33a594fe3e/Cooperative-of-American-Physicians-Inc
Know anyone interested in this position? Refer them to capphysicians.com/about-us/our-company/careers#mem-serv-coord.