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Three Smart Ways to Improve Practice Management

As the business of healthcare becomes increasingly complex and regulatory issues pile on more layers of stress, CAP is continuing to offer members programs and services to help lighten your practice management load. Here are three smart new practice management solutions we encourage you to consider:

1. Real-Time Data to Improve Patient Satisfaction and Prepare for VBC
CAP’s new Patient Experience Survey Program is a specialty-specific online survey tool that enables you to quickly gauge where your practice is excelling and where performance can be improved. This HIPAAcompliant survey helps you expeditiously address patient issues and stay one step ahead of valuebased compensation, so you can pursue prompt and fair payment and deliver a superior overall patient experience.

On-Demand Webinar: Key Strategies for Ensuring a Profitable Independent Practice
During this one-hour program, practice management expert Debra Phairas discusses how various business models and operational enhancements can increase revenue to help your practice remain successful in today’s competitive marketplace.

CAP has negotiated a steeply discounted monthly rate with SE Healthcare, the internationally recognized professional service firm that administers the survey on our behalf. From what many members are telling us, it is money well spent.

To schedule a free demo, or for more information, visit www.CAPphysicians.com/PESP, or contact Laura Tejero at 213-473-8638 or ltejero@CAPphysicians.com.

2. Drive Revenue and Maximize Clinical Productivity
Now you can combine EHR, practice management, and care coordination into a single, powerful solution to help optimize revenue and stay better focused on patient care. Or you can pick and choose solutions that complement your current office operations. Through our partnership with athenahealth, members have easy access to an integrated practice management tool that provides real back-office support to help:

  • Secure full payment faster and reduce administrative cost and drag.
  • Improve the patient experience and get patients more fully engaged in their own care.
  • Maximize clinical productivity by organizing the moment of care.

CAP Vice President of Membership Programs Sean O’Brien is happy to tell you more about the athenahealth practice management suite, or facilitate an initial consultation with an athenahealth representative. Contact Sean at 213-473- 8740 or sobrien@CAPphysicians.com.

3. Connect With Vendors You Can Trust
Whether you are looking for a business consultant or a uniform supplier, a financial planner, or sanitation service provider, the CAP Marketplace has a comprehensive, easy-to-search directory of CAP reviewed businesses. The CAP Marketplace features a robust online directory with consultants, services, and products that are vital to running your practice efficiently. The CAP Marketplace helps take the guesswork out of vendor selection.

We invite you to peruse the CAP Marketplace and recommend a trusted vendor to help grow this list and be of help to other members seeking similar services. Simply visit www.CAPphysicians.com/directory.

As always, we at CAP are dedicated to the protection and the success of our member physicians and hope you take advantage of the many benefits available to you. If you have questions about any of these benefits or your coverage, contact CAP Membership Services at ms@CAPphysicians.com.

Note: The Cooperative of American Physicians, Inc. and subsidiaries contract to receive compensation from certain product vendors as commissions or marketing fees. CAP uses these funds to control costs and provide additional services to its members.