Effective tracking and recall systems are lifesaving processes engineered to ensure timely follow up on patients, referrals, laboratory results, and imaging studies.

When a ransomware attack turns your most important files into encrypted gibberish and paying to get those files back is your only option, you're in big trouble. That’s why it’s so important to prevent ransomware attacks from happening in the first place.

During this free CME dinner program, presented by CAP Senior Risk Management Specialist, Dona Constantine, RN, BS, physicians will learn about the key elements required for a successful patient communication strategy that can lead to improved patient safety, satisfaction, and engagement.

Recently, a CAP member's practice experienced a ransomware incident involving multiple office locations and servers, as well as thousands of patient medical records. It is one of the most common types of data breaches to affect medical groups.

When this column addresses adverse events, we frequently try to identify some action or inaction that, if addressed differently, might have led to a better outcome. Though thankfully rare, errors nevertheless can occur even with a spotless work-up.