Physicians and their staff have a hard enough time getting their patients to understand the urgency of undergoing follow-up testing.  When the condition looks serious and a frequently traveling patient has a history of noncompliance, getting him or her to a specialist – or to the ER – may be what’s called for.

Do you find yourself asking, “How can I give my patients more time when there are just not enough hours in the day?” or “How can I better communicate critical information to not only to my patients, but involved family members as well?”

In every practice, there are always a few patients who are more difficult to manage. The first question to ask is: why is the patient refusing treatment recommendations?

CAP has partnered with Medical Memory to offer CAP members resources to support the physician-patient relationship and meet the challenges of achieving effective communication among all members of the healthcare team.

Officials at the Office for Civil Rights have gone on record stating, “there are two types of medical practices out there – those who know they’ve been breached, and those who don’t know it yet."