Talking With Patients After an Adverse Event

Poor communication between the physician and the patient is a root cause leading to filing a medical liability lawsuit. Recently, Thomas Fleeter, MD, and Robert Slater, MD, of the AAOS Medical Liability Committee, spoke with Lee McMullin, CPHRM, about how to talk to patients after an adverse event. Mr. McMullin is senior risk management and patient safety specialist for Cooperative of American Physicians, a physician-owned and governed, California-based medical malpractice liability cooperative that provides medical professional liability protection and risk management services.