As cyber criminals are becoming increasingly more sophisticated in their methods of attack, U.S. businesses are more vulnerable than ever. There are simple ways to protect yourself and your practice, and effectively respond if you do fall victim.
In today’s environment, a satisfied patient is an important part of a successful practice. It’s better for the feedback to come directly to you and not to the Internet, but negative comments on the web don’t have to define you. And if you address them with diplomacy and care, you could come out on top.