Practice Management News and Education

The successful achievement of the Triple Aim requires a highly effective organization with an engaged and productive workforce – clinicians and staff who have found meaning in their work and a sense of accomplishment regarding their contributions. Recognizing that more and more is expected – if not demanded – of clinicians and staff, it has been urged that we modify the Triple Aim to the Quadruple Aim and add improving the experience of providing care as the Fourth Aim.

Whether you need a new building, additional equipment, or you just need to upgrade existing assets, you can save with flexible financing through our CAPAdvantage program partner, Bank of America Medical Division.

As more businesses operate in the cloud, the risk of hackers becomes more apparent. This environment remains dangerous and needs to be evaluated. So how do you protect your data environment and remain HIPAA compliant in the cloud?

CAP member physicians and their staff expend tremendous effort to create an environment of courtesy, calm, efficiency, and effectiveness to share with patients and their families. This is what we believe we are doing, but can we know how we are doing? Can we capture the voice of the patient and his or her family? Can we validate our belief and confirm that we are becoming the place and provider of choice?

As we look back over 2016, we can see that data breaches seem to be an inevitable risk. Medical information is especially targeted as it is rich in content with all the elements needed to steal your identity.

It’s no secret – as humans, we all make errors. The problem is that in healthcare, these errors can cause patient harm, including death. With preventable medical errors being the third leading cause of death in the United States, it is not a matter of if your office will make such an error, but when.

CAP's risk management and patient safety specialists are highly proficient in identifying areas of risk and exposure, and offering risk reduction strategies. CAP's Risk Management Self-Assessment Kit was developed to share the knowledge amassed by these specialists from thousands of risk assessments conducted over the years.

Did you know that 26 percent of patients could fill empty same-day or next-day slots daily if given access to online scheduling?

More than half of all CAP members are part of small group practices, and with them we firmly believe that good things come in small packages.

CAP Physicians Insurance Agency now offers our customers secure online access to CSR24, a leading cloud-based insurance client self-service software.