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The Successful Practice Manager

Develop and Strengthen Essential Practice Management Skills for Success Beyond the Clinic
CAP’s Free On-Demand Course Covers Six Core Areas of Practice Operations

The Successful Practice Manager is CAP’s free online course that offers practical, on-demand learning designed to help physicians and their staff strengthen essential skills. This complimentary program provides 4.5 CME* credits and 4.5 CE** credits and covers six key areas:

  1. Office Administration
  2. Human Resources Management
  3. Business Management
  4. Credentialing and Contracting
  5. Billing and Reimbursement
  6. Financial Management

This course offers 4.5 continuing medical education (CME)* credits and 4.5 continuing education (CE)** credits and can be taken on demand at your own pace. Upon completion, you will:

  • Understand the fundamentals of practice management;
  • Manage administrative tasks to support practice physicians in providing quality patient care;
  • Implement human resources protocols to manage staffing, workplace culture, and payroll effectively;
  • Manage coding, billing, and collections processes to ensure timely payments from patients and payers, and;
  • Support the practice’s physicians in business planning, contract management, and credentialing processes.

Physicians and administrators can enroll easily and quickly!

Practice Administrators enroll for CE credit at: www.CAPphysicians.com/SPM

Physicians enroll for CME credit at: www.CAPphysicians.com/SPMCME

Administrators can claim a $100 gift card upon program completion!

Limit one/practice. Administrators only. Final test and survey must be completed.

To enroll:

1. Complete the required fields on the sign-up page to create your account on CAP’s online learning portal or log in if you have an existing account.

2. Once you have created an account and/or logged in, go to your dashboard. The available course names will be displayed under the heading “Catalog.”

3. Practice administrators, select the course titled “The Successful Practice Manager.” Physicians, select the course titled “The Successful Practice Manager – CME Version.”

4. Click “Start” to begin. You can start and return anytime, but remember, the modules are in sequential order and cannot be viewed separately.

Upon completion of the program, you will be able to download a copy of your certificate of completion and follow the process to receive your CE or CME credit.

For more information and for assistance with enrolling,  email MyPractice@CAPphysicians.com or call 888-870-1885.

*The Cooperative of American Physicians, Inc. is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians.

The Cooperative of American Physicians, Inc. designates this internet enduring activity for a maximum of 4.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

**This program is approved as a learning event for ACMPE continuing education hours. A cumulative total of 50 ACMPE continuing education credit hours is among the requirements for attaining the Certified Medical Practice Executive (CMPE) credential. To maintain CMPE or Fellow status, you must earn 50 hours of qualifying credit hours every three years.

Learn more about the ACMPE certification program at https://www.mgma.com/acmpe-continuing-education. One ACMPE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.

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