A healthy physician-patient relationship is often the result of a physician's ability to deliver information effectively and compassionately. CAP presents a free lunchtime program for practice managers on the key elements required for successful communication in the medical practice. 

Recently, a CAP member's practice experienced a ransomware incident involving multiple office locations and servers, as well as thousands of patient medical records. It is one of the most common types of data breaches to affect medical groups.

Nancy Brusegaard Johnson, CAP's SVP of Human Resources and Operations, will share a number of valuable tips on conducting effective interviews so you're more likely to hire the right candidate the first time around.

Learn the key elements of a successful patient experience during this lunchtime program presented by Gwen C. Spence, MBA, Assistant Vice President of CAP's Membership Services department. This event is free for CAP member practice managers.

In partnership with the American Society for Healthcare Risk Management (ASHRM), we are celebrating Healthcare Risk Management Week! This week brings awareness to the critical role healthcare risk management and patient safety professionals play in improving patient and workplace safety, promoting quality assurance, and minimizing liability exposure for involved clinicians and practices.