How Long Do I Have to Keep My Patient’s Medical Records?

Here is the question asked most often on our risk management hotline: How long should our office retain patient medical records and billing information?

How to Respond to Patient Grievance Letters

What should you do when your office receives a grievance letter from a health plan and a written response is requested?

Office Practice Resources

CAP provides a 24/7 Hotline to assist members with reporting and/or obtaining information related to such activities as notice of intent to sue and general risk management and patient safety guidance. 

Promoting Accountability Through The Patient Partnership Plan

We all demand accountability from those who provide services to us.

Are You Storing and Handling Childhood Vaccines in Accordance with CDC Guidelines for Vaccine Management?

The Cooperative of American Physicians, Inc. shares with members the Centers for Disease Control (CDC) guidelines related to proper handling and storage of these vaccines.