How does that old saying go? “A spoonful of sugar makes the medicine go down” (Mary Poppins, 1964).  When it comes to customer service, this saying rings true. 

Sarah Scher, JD, CEO at the Cooperative of American Physicians, Inc. was interviewed for this piece on how changes in telemedicine, regulation, relationships, and more will survive the pandemic.

On and after January 1, 2022, healthcare practitioners authorized to issue prescriptions must do so by electronic data transmission means, and pharmacies must be able to accept and process a Rx electronically transmitted.  The failure to comply with these provisions requires referral to the licensing board for administrative sanctions.

In today’s environment, consumers want “on-demand” care. How can physicians shift from a short-term intervention to a long-term strategy? Can telehealth enhance the care you provide? How can you keep what you have but expand the services you provide?

You’ve heard of cases where scissors, retractors, forceps, sponges, and other items get left behind in patients during surgery. Considering the risk of “fuzzy math," we’ve picked up on a few things we thought would be good for all surgeons to know.