Communication about treatment and care is a critical component of a solid patient-physician relationship, and important for achieving positive patient outcomes. Lapses in dialogue from healthcare professionals can be harmful to the patient and may be a liability for the provider.
For many practices, the medical assistant is a crucial member of the healthcare team and plays a vital role in carrying out a variety of routine tasks that keep your office running smoothly.
When a specialist treats a referred patient, making clear who will be managing particular aspects of the patient’s ongoing care can help avoid finger-pointing down the road.
Like a scene out of Law & Order, imagine you have detectives in your office waving around their badges, telling you and your staff they are investigating “something” and need information on one or more of your patients.