In today’s world, we rely on computer technology whether in fixed locations, like a workstation desktop computer, or when using mobile devices such as laptops, tablets, smartphones, or other personal digital assistants (PDAs). All require protections if they are used to store or transmit confidential information.

How does your office handle telephone messages from patients?  Are they recorded in a telephone log?  Added to the chart?  How are physicians notified about the call?  These are important questions because they affect patient outcomes and patient safety. 

Section 1557 is the nondiscrimination provision of the ACA, and builds on prior federal civil rights laws to prohibit sex discrimination in health care. This rule applies to those physicians who provide or administer health-related services or insurance coverage and receive "federal financial assistance."

The information included in this issue of Risk E-Notes is intended to provide members with a general introduction to a few of the procedural requirements impacting Covered Entities under Section 1557 of the ACA. It is not intended as exhaustive or comprehensive treatment of this subject or as legal advice.

As every patient visit concludes with a documented office visit encounter, the visit note should include when the patient is advised to return. It is important for the physician to document when a patient should return to the office and for what purpose.