Security is a top concern with patient portals. Providers grant patients access with a secure username and password. It is important to choose a patient portal vendor that provides a system which allows the practice to be HIPAA compliant. The provider should establish procedures which are structured for optimal security.

A patient portal can be thought of as a gateway or door to information and data found within the physician’s portal. Providers grant patients access with a secure username and password to information in a secure website.

A well-drafted CSA may protect patients from overuse, misuse, and other consequences from opioid use. 

The office receptionist is the first, and sometimes only, person patients and their family members may meet prior to any medical services.

Physicians and their staff, in every medical office, establish policies and protocols aimed at protecting their patients. The CAP Risk Management Incentive Program is designed to help your practice achieve that goal.