How does that old saying go? “A spoonful of sugar makes the medicine go down” (Mary Poppins, 1964).  When it comes to customer service, this saying rings true. 

On and after January 1, 2022, healthcare practitioners authorized to issue prescriptions must do so by electronic data transmission means, and pharmacies must be able to accept and process a Rx electronically transmitted.  The failure to comply with these provisions requires referral to the licensing board for administrative sanctions.

In today’s environment, consumers want “on-demand” care. How can physicians shift from a short-term intervention to a long-term strategy? Can telehealth enhance the care you provide? How can you keep what you have but expand the services you provide?

Do you have an “independent contractor” physician or practitioner seeing patients in your medical practice? Do you allow an outside service to perform ultrasounds, bone density scans, lab work, aesthetic treatments, or other services in your medical practice? If the answer is yes, you may be liable for that person’s actions. 

When calling CAP’s Hotline, a question some physicians ask is, “Will I have additional liability if I accept a position as a medical director?” The short answer is "yes." Here are several examples.