Communication about treatment and care is a critical component of a solid patient-physician relationship, and important for achieving positive patient outcomes. Lapses in dialogue from healthcare professionals can be harmful to the patient and may be a liability for the provider.
For many practices, the medical assistant is a crucial member of the healthcare team and plays a vital role in carrying out a variety of routine tasks that keep your office running smoothly.
When a specialist treats a referred patient, making clear who will be managing particular aspects of the patient’s ongoing care can help avoid finger-pointing down the road.
Like a scene out of Law & Order, imagine you have detectives in your office waving around their badges, telling you and your staff they are investigating “something” and need information on one or more of your patients.
As a physician or person involved in the healthcare workforce, you likely encounter ongoing challenges complying with Federal Health Insurance Portability and Accountability Act (HIPAA) regulations in all areas of your practice.