What should you do when your office receives a grievance letter from a health plan and a written response is requested?

CAP provides a 24/7 Hotline to assist members with reporting and/or obtaining information related to such activities as notice of intent to sue and general risk management and patient safety guidance. 

We all demand accountability from those who provide services to us.

Many offices neglect to realize converting to an Electronic Health Records (EHR) system is different for each person. Each individual has different levels of comfort with a computer.

Current data indicates that more than a third of American adults - some 89 million people - lack sufficient health literacy to undertake and execute necessary medical treatments and preventive health care.