Many hotline calls are made by physicians treating minors of divorced parents attempting to determine just who has the right to consent to the child's treatment; who has the right to access the child's records; and who is responsible for payments for the care received.

Risk Analysis is a thorough assessment of the potential risks and vulnerabilities to the confidentiality, integrity, and availability of e-PHI held by the office. The Risk Analysis uses a series of administrative, physical, and technical safeguards to be assessed to assure that e-PHI is being kept confidential.

Medical practices frequently receive medical record release requests from multiple sources, including subpoenas, attorney letters, and patients themselves. Learn the answers to several frequently asked questions by patients.

As publicized throughout 2013, the U.S. Department of Health and Human Services has taken action to strengthen privacy and security protections for health information established under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

As with conventional medicine, a telehealth and video caregiver must uphold to the same duties to safeguard a patients' medical records and keep their treatments confidential.