A recent focused review of CAP’s closed-claims data by Risk Management and Patient Safety staff reveals that 62 percent of medication errors involving Medical Assistants (MA) occurred in busy primary care practices.

The California Court of Appeal has offered a fresh explanation on how courts determine the legal date of an “injury” when the alleged medical error is a failure to diagnose.

CAP member physicians and their staff expend tremendous effort to create an environment of courtesy, calm, efficiency, and effectiveness to share with patients and their families. This is what we believe we are doing, but can we know how we are doing? Can we capture the voice of the patient and his or her family? Can we validate our belief and confirm that we are becoming the place and provider of choice?

This year, CAP celebrates 40 years of being at the forefront of providing superior medical professional liability protection through its flagship product, the Mutual Protection Trust (MPT). 

Did you know that 26 percent of patients could fill empty same-day or next-day slots daily if given access to online scheduling?