CAP’s Patient Experience Survey Program is a high-performance, cost-effective online survey platform that quickly and accurately reports what patients think about you, your staff, and their overall appointment experience.

Overcoming a patient’s testimony that he thought his pain management physician was employed by the hospital, an appellate court said his signature on multiple admission forms explaining otherwise is sufficient to overturn a jury’s verdict on liability.

CAP is pleased to announce the promotion of Deidri (Dee) Hoppe to President and CEO of the CAP Physicians Insurance Agency, Inc., a wholly owned subsidiary of the organization.

The ongoing intense policy debate over prescription drug costs may be a key factor in delaying progress on federal legislation on medical research.

Medication administration is commonly the responsibility of medical assistants (MAs) in many California medical offices and clinic settings. While MAs play a vital role in carrying out a variety of routine tasks that keep your office running smoothly, they may also represent an underappreciated source of risk for your practice.