Risk Management News and Education

Almost two years into the pandemic, the widespread use of telehealth technologies does not appear to be going away any time soon, if at all. The COVID-19 crisis has accelerated the use of telehealth offering technology-enabled health and care management and delivery systems that extend capacity and access.

Through CAP Cares, CAP members can receive confidential and objective support after an adverse patient event occurs, with guidance at every stage of the process — all as a free benefit of your CAP membership.

Every day, health administrators face multiple real-world examples of health disparities, recently heightened by the COVID-19 pandemic. Healthcare providers and healthcare systems must play a major role in advancing health equity to prevent needless suffering, premature deaths, and avoidable costs.

The widespread use of internet-connected consumer “smart” devices brings not only an increasing dependence on technology for daily living, but also the need to shield users’ privacy and to protect vast amounts of data collected through their use.

It’s time for your annual checkup. While making your appointment on your cell, the “virtual assistant” asks a series of questions. Based on your responses, your appointment is made. Leading into the date with your doctor, the system leaves you several reminders – “press 1 to confirm and 2 to reschedule.” 

The following information is being provided to California medical practices to assist in navigating the August 5, 2021 Order by the California Department of Public Health requiring all healthcare employees be vaccinated against COVID-19 by September 30, 2021.

CAP’s recommendations for complying with the order are as follows:

When we hear the term "informed consent," we often automatically think of an informed consent form; however, that is but one element of the informed consent process.

The following information is being provided to CAP member practices to assist in navigating the August 5, 2021 Order by the California Department of Public Health requiring all healthcare employees be vaccinated against COVID-19 by September 30, 2021.

CAP’s recommendations for complying with the order are as follows:

There have been several claims involving Steven-Johnson syndrome (SJS) and toxic epidermal necrolysis (TEN) within the last year, bringing heightened awareness to this rare, but serious illness.

On and after January 1, 2022, healthcare practitioners authorized to issue prescriptions must do so by electronic data transmission means, and pharmacies must be able to accept and process a Rx electronically transmitted.  The failure to comply with these provisions requires referral to the licensing board for administrative sanctions.