Risk Management Publications

As physicians attempt to identify ways to reduce the clerical load associated with electronic health records (EHR) data entry, they are increasingly turning to medical scribes. 

The Health Insurance Portability and Accountability Act (HIPAA) is a framework to aid in the protection of our most sensitive information. 

Physicians and their staff, in every medical office, establish policies and protocols aimed at protecting their patients. The CAP Risk Management Incentive Program is designed to help your practice achieve that goal.

This month, we are looking at Advancing Care Information (ACI) and the required measures in this performance category. 

Telehealth is the use of telecommunications to facilitate healthcare delivery. As such, telehealth is seen as a tool to augment, and not replace, the clinical practice, judgment, and expertise of a healthcare provider. 

Senior Risk Management and Patient Safety Specialist, Lee McMullin, and Vice President of Practice Optimization and Residents Program Director, Carole A. Lambert MPA, RN, were recently been honored by the Southern California Association for Healthcare Risk Management (SCAHRM) for their outstanding work with the professional society.

If your medical office uses texting as a mode of communication within the organization and with patients, it is important to take steps to incorporate secure text messaging into your practice’s communications in order to remain HIPAA compliant. 

Getting audited by the Office for Civil Rights (OCR), the federal agency responsible for enforcing the Health Insurance Portability and Accountability Act (HIPAA), is becoming increasingly likely for medical professionals. 

Even educated people are vulnerable and often scared to visit a physician and the way things are said can affect patient satisfaction.

In London’s Underground transit system, riders are warned to “Mind the Gap.” In other words, step carefully when going between the platform and railcar. “Mind the Gap” is also good advice to medical offices moving from paper to electronic records.