Practice Management News and Education

In today’s environment, a satisfied patient is an important part of a successful practice. It’s better for the feedback to come directly to you and not to the Internet, but negative comments on the web don’t have to define you. And if you address them with diplomacy and care, you could come out on top.

Studies show that the vapor generated from electronic cigarettes has variable amounts of nicotine and potential harmful toxins. Therefore, it is not as harmless as your patients may have been led to believe. We recommend that you create an office policy beforehand to avert similar situations in your office.

Sometimes, offering patients a private way to voice their concerns is a fantastic way to get more information on your practice and identify things that can be improved. 

Is your office being overwhelmed by the number of forms that patients are asking you to complete for insurance, disability, and other purposes? Many physicians are charging a fee for this service. While there is no law that prohibits charging patients for completing forms, there are factors to consider in implementing this practice.