Physicians are expected to uphold their ethical obligations toward the patient, and, in turn, the patient is expected to honor the suggestions and recommendations offered by the physician. What steps can the physician take to set these expectations, and what is the best course of action for the physician to follow in the case of the noncompliant patient?

Patients come in many shapes and sizes, and so do their complaints, from the ridiculous to the serious. We frequently hear about these on the CAP Hotline, so we’re doing a short story on the subject.  For our purposes, we’ll call complaints as those coming directly from patients in either written or oral form. Grievances, on the other hand, are those from the patient’s healthcare plan, which all have a grievance management program.

Many physicians feel they are not well informed about the indications, risks, benefits, and side effects of medical cannabis. Considering the inconsistency with federal and state laws and the mixed messages between legislation and government action, it is easy to see why most physicians have opted to avoid the issue until the confusion clears.

Telemedicine is the practice of medicine using electronic communication, information technology, or other means, between a physician in one location and a patient in another location with or without an intervening healthcare provider.

Healthcare Risk Management (HRM) week starts June 18, 2018. In preparation for the week, it is important to understand the role risk management plays in creating a safe and protected physician-patient relationship.