In the coming year, the Risk Management and Patient Safety Department will continue mining data from a variety of sources: CAP closed claims, hotline calls, CAPCares calls, and practice survey data. Our goal is to identify trends, vulnerabilities, and emerging concerns or new issues that impact a physician’s practice. This article will provide a brief summary of findings from the 2017 General Surgery – Laparoscopic Cholecystectomy study. 

The ease, efficiency, and utility of text messaging isn’t lost on healthcare professionals, 90 percent of whom use it as a method for sharing information with colleagues, patients, and staff.

In this month’s CAPsules, you will find a copy of the most recent CAP Risk Management and Patient Safety data study, “Leveraging Data: A Focused Review of Advanced Practice Professionals.”

A patient portal provides an easy way for patients to access their primary care physicians for non-urgent care or follow-up treatment and assists providers in communicating with their patients.

Last year, the California Legislature passed Assembly Bill 72, which forbids balance billing for out-of-network care at in-network hospitals or facilities. The law took effect July 1 of this year.