After 34 years of service to CAP members — 29 as CAP’s general counsel — Gordon Ownby will retire at the end of November. Among his many accomplishments, Mr. Ownby created “Case of the Month,” the most popular column in the monthly member newsletter and the basis for two popular books.

Every day, health administrators face multiple real-world examples of health disparities, recently heightened by the COVID-19 pandemic. Healthcare providers and healthcare systems must play a major role in advancing health equity to prevent needless suffering, premature deaths, and avoidable costs.

It’s time for your annual checkup. While making your appointment on your cell, the “virtual assistant” asks a series of questions. Based on your responses, your appointment is made. Leading into the date with your doctor, the system leaves you several reminders – “press 1 to confirm and 2 to reschedule.” 

As one era in exceptional leadership ends, a new one begins. CAP is pleased to welcome Hammon Acuna as CAP’s new Chief Operating Officer and Alyson Lewis, JD, CPCU, as President and Chief Operating Officer of the Cooperative of American Physicians Insurance Company, Inc. (CAPIC), a Hawaii-domiciled subsidiary of CAP that is rated A- (Excellent) by A.M. Best.

In this third year of CAPtivating Causes, CAP is especially interested in hearing about what our members did or are now doing to battle the ravages of COVID-19.