CAP’s Membership Department seeks a dynamic, results-oriented team player to lead the company’s efforts in bringing practical, yet innovative ideas to develop service offerings to our members. The Director will also assist members and staff with practice management questions telephonically, or during field visits as needed, and provide management with documentation, including reports, regarding all assistance.
Essential Duties and Responsibilities:
On-Demand Webinar: Key Strategies for Ensuring a Profitable Independent Practice
During this one-hour program, practice management expert Debra Phairas discusses how various business models and operational enhancements can increase revenue to help your practice remain successful in today’s competitive marketplace.
- Assist members and staff with questions or concerns associated with their practice by assessing and evaluating the needs of the practice and provide appropriate solutions
- May provide audits of offices to ensure practices are compliant with Federal and State regulations
- Provide on-site practice management consulting and training
- Keep current on practice management trends and matters through professional literature and relevant conferences
- Conduct seminars and presentations
- Create and maintain a tracking system of all assistance provided; utilization and trends and report to management as necessary
- Utilize current CAP partners and when appropriate, make referrals to them
- Handle calls and ensure coverage of a practice management hotline during business hours
- Employee education and awareness is an important element in the company’s cybersecurity program. Accordingly, as Practice Management Consultant, you are responsible for being cautious and vigilant when opening emails, attachments, links, etc. on CAP’s computer equipment or when accessing the company system remotely. It is also the Practice Management Consultant’s responsibility to complete cybersecurity training modules that are periodically distributed by CAP’s IT department.
Education and/or Experience:
- Bachelor’s degree
- 5 years of managing a medical office/practice
- Working knowledge of a Managed Services Organization (MSO)
- Master’s degree in a healthcare-related field or like degree preferred
- Practice management related certifications/credentials a plus
Other Skills and Abilities:
- Ability to communicate effectively with physicians and their staff
- Strong written and oral presentation skills
- Strong customer service skills
- Organizational and follow-up skills
- Computer skills and knowledge of Microsoft Office
- Knowledge of Electronic Health Records (EHR) systems a plus.
To apply, please submit your resume with cover letter to HR@CAPphysicians.com
