With the risk presented from COVID-19, we at CAP have been closely monitoring the advice and activities at the CDC, WHO, state and federal courts, and state and local health department statements regarding efforts to limit the spread of the virus. As CAP continues to monitor how COVID-19 will impact our communities and beyond, we want to take this opportunity to share the following updates with our members.
Business Continuity Planning
To keep our staff members safe and to minimize business disruption, CAP’s Business Continuity Plan has implemented the following procedures:
- Employees have been educated on social distancing along with the CDC’s best practices for preventing COVID-19 spread.
- All non-essential visits and travel by employees have been curtailed until further notice.
- Remote work capabilities have been made available to the entire CAP enterprise.
Member Services
Please keep the following contact information handy should the need arise.
- Risk management inquiries should be directed to the hotline 800-252-0555 or riskmanagement@CAPphysicians.com.
- All other inquiries may be directed to Membership Services at 800-610-6642 or MS@CAPphysicians.com.
Risk Management
Please bookmark this link as we update it periodically – The Latest Strategies for Treating and Protecting Against Coronavirus.
Our risk management department has received a few member inquiries about telemedicine and would like to share these resources for your reference.
- Telemedicine Risk Management Strategies
- Telemedicine Consent Form Sample
- Telehealth, CMA Legal Counsel January 2019
For questions, please contact risk management at 800-252-0555 or riskmanagement@CAPphysicians.com.
As always, CAP remains committed to providing superior service to our members.